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Privacy Policy

1. Data Controller

The data controller responsible for the personal data collected through this website is:

Entity: Sound Republic AI, S.L.

Address: Calle Valentín Sanz 23, Planta 2, 38002, Santa Cruz de Tenerife, Canary Islands, Spain

Contact: legal@soundrepublic.ai

2. Data We Collect

Contact Form

When you submit a contact request, we collect the following data:

  • Full name
  • Email address
  • Company name (optional)
  • Message content

Newsletter Subscription

When you subscribe to our newsletter, we collect:

  • Email address
  • First name (optional)

Browsing Data

When you visit our website, we automatically collect technical data such as your IP address, browser type, pages visited, and time spent on the site. This data is collected via analytics tools (see Section 7).

3. Legal Basis for Processing

We process your personal data on the following legal grounds:

  • Consent: For newsletter subscriptions and the use of non-essential cookies (GDPR Art. 6(1)(a)).
  • Legitimate interest: For contact form submissions where you reach out to us, and for internal analytics to improve our services (GDPR Art. 6(1)(f)).
  • Pre-contractual measures: To respond to commercial enquiries and prepare service proposals (GDPR Art. 6(1)(b)).

4. How We Use Your Data

  • To respond to your enquiries and service requests.
  • To send you our newsletter and commercial communications (only with your explicit consent).
  • To improve the performance and user experience of our website.
  • To comply with legal obligations.

5. Data Retention

  • Contact form data: Retained for up to 3 years from last contact, unless a contractual relationship is established.
  • Newsletter data: Retained until you unsubscribe. You may withdraw consent at any time via the unsubscribe link in any email.
  • Analytics data: Retained in accordance with each tool provider’s retention policy (typically 14 months for Google Analytics 4).

6. Data Sharing and Transfers

We do not sell your personal data. We may share your data with the following categories of trusted service providers, acting as data processors on our behalf:

  • Email marketing platforms (for newsletter delivery)
  • Analytics providers (Google LLC — see Section 7)
  • CRM and client management tools
  • Web hosting and infrastructure providers

Where data is transferred outside the European Economic Area (EEA) — including to the United Kingdom (currently treated as adequate under EU law), or to the United States — we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission.

7. Third-Party Tools and Data Processors

This website uses the following third-party tools that may process your data:

Google Analytics 4 (GA4)

Provider: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Purpose: Website usage analytics. Data may be transferred to the US under Standard Contractual Clauses.

Opt-out: https://tools.google.com/dlpage/gaoptout

Meta Pixel (Facebook/Instagram Ads)

Provider: Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland.

Purpose: Remarketing and conversion tracking for advertising campaigns. Only activated with your prior consent.

Privacy policy: https://www.facebook.com/privacy/policy

LinkedIn Insight Tag

Provider: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland.

Purpose: B2B campaign performance tracking and retargeting. Only activated with your prior consent.

Privacy policy: https://www.linkedin.com/legal/privacy-policy

Hotjar

Provider: Hotjar Ltd., Level 2, St Julian’s Business Centre, 3, Elia Zammit Street, St Julian’s STJ 3155, Malta.

Purpose: Session recordings and heatmaps to improve website usability. Only activated with your prior consent.

Privacy policy: https://www.hotjar.com/legal/policies/privacy

8. Your Rights

Under the GDPR (EU) and UK GDPR, you have the following rights regarding your personal data:

  • Right of access: Obtain confirmation of whether we process your data and receive a copy.
  • Right to rectification: Request correction of inaccurate or incomplete data.
  • Right to erasure (‘right to be forgotten’): Request deletion of your data where there is no legitimate reason to retain it.
  • Right to restriction of processing: Request that we limit how we use your data.
  • Right to data portability: Receive your data in a structured, commonly used format.
  • Right to object: Object to processing based on legitimate interest, including profiling.
  • Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at: legal@soundrepublic.ai

9. Supervisory Authorities

If you are located in Spain or the EU, you have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD): https://www.aepd.es

If you are located in the United Kingdom, you may contact the Information Commissioner’s Office (ICO): https://ico.org.uk

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will notify you of material changes by updating the date at the top of this page. Continued use of the website after such changes constitutes acceptance of the updated policy.